Employee behavioural issues cause significant stress to the business owner. So what should you do? How can you move forward?
Step 1: Identify who is either already difficult or likely to become a difficult employee.
You only need to ask yourself one simple question to find the answer.
“Does the employee add energy or take energy from my business?”
This very simple question has helped many business owners get to the source of current and future challenges within their business.
Step 2: Identify the unique behavioural traits of the employee.
Many individuals are not self-aware and also do not understand the impact of their behaviour on those around them. In the work place it is critical to understand how people tick so that team members are able to work cooperatively, achieving the best outcome for the business.
In smaller business this becomes more critical because many people have multiple tasks and often there are few written procedures. It all comes down to working with each other. There are many personality-based tools that can help identify these traits. The most common are DISC and Myers Briggs, but my personal favourite is Business DNA. Business DNA can quickly identify the strengths, struggles and relational keys for an individual.
Step 3: Ensure that the work requirements match the behavioural traits of the employee.
If an employee is continually struggling in their job then it is only a matter of time before their performance decreases, they become discouraged and create problems within the business. This will drain the energy from your business and ultimately cause you grief! Often people have taken on a job for money rather than enjoyment and in these circumstances it is almost impossible for the person to add energy to your business over the long haul.
Discover how Business DNA can improve team dynamics in your business.